Hightail questions & answers

Share documents with other people, directly from your desktop.
DavyB
Question by DavyB
325 views
October 29, 2015

There are 2 Hightail Mac applications Hightail.app at version 2.15.0 and Hightail Desktop App.app at version 2.4.7.139483


Mac Informer appears to be confusing them.

Stephen Prastman
Answer by Stephen Prastman

If you've encountered version issues, then I recommend to download the latest version from the developer's website while the one from Mac Informer will be fixed. You can use the following direct download URL to save the package: https://static.hightail.com/plugins/HightailDesktop.dmg


Secondly, check for updates regarding the Mac Client and then after you install the latest version, perform a Refresh.


And, finally, I may recommend addressing your request to the support team that can tackle such kind of a problem. Open the main page of Mac Informer website and click on the Feedback & Support button at the bottom of the page: http://screencast.com/t/yaiPfzQbi

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