Conju

When your office line rings and no one can pick up, Conju steps in as the first responder over SMS. After a missed call, it starts a text thread with the caller, confirms what they’re trying to get done, and keeps the conversation moving until the key details are collected. Teams use it to handle intake during peak hours, after hours, or while techs are on jobs.

In day-to-day operations, Conju is used to screen requests before a human touches them. A contractor can have it ask for the service address, problem description, preferred time window, and any photos or notes the customer can share. For urgent issues, it can identify time-sensitive situations and surface them to the office faster, so the right person responds first.

Many home service companies run Conju as a lightweight qualification workflow. The system gathers contact info, clarifies scope, and organizes the answers so the office can schedule without repeating the same questions. When pricing depends on basics like unit type, room count, or job size, the conversation can request those specifics and provide rough guidance so customers know what to expect.

After the exchange, the captured information can be pushed into your existing CRM to create or update a lead record along with the message history. That handoff supports common follow-up routines: call back with context, send a booking link, assign a dispatcher, or route the request to the right crew. The practical outcome is fewer dead ends from unanswered calls and less time spent on manual intake.