Zuberance

Open Zuberance, set your goals, and start turning happy customers into active promoters. Begin by importing your CRM or ecommerce data and connecting social channels. Use built‑in discovery to flag likely champions from NPS responses, recent purchases, community engagement, and support tickets. Send branded invitations, capture consent, and walk new ambassadors through a short onboarding that explains expectations, disclosures, and rewards. Segment them by product line, region, or persona so you can tailor asks and track impact by cohort.

Activate your community with clear, lightweight tasks. Create briefs for product reviews, success stories, quick videos, or social posts. Pick the destination (your site, retail PDPs, G2/App Store, or social), then let Zuberance auto‑personalize the request with the customer’s history and preferred channel. Schedule waves, add deadlines, and enable moderation rules. As content rolls in, approve with one click, capture usage rights, and publish via embeddable widgets or direct syndication. Every asset carries tracked links and UTMs so you can attribute traffic, trials, and revenue to specific posts, creators, and campaigns.

Stand up a referral engine in minutes. Define reward logic (single‑ or multi‑sided, cash or perks), generate unique links for each ambassador, and track every step—from click to qualified lead to closed deal. Sync with your CRM so sales sees source, notes, and intent in real time. Add a Q&A module to your site or product pages so prospects can ask practical questions. Zuberance routes them to vetted ambassadors with relevant experience, enforces response SLAs, and logs the full thread. Provide suggested talking points if needed, but keep replies human and authentic. Publish the best exchanges as searchable answers to reduce repetitive sales and support work.

Measure, learn, and iterate without guesswork. Dashboards show live content volume, reach, CTR, assisted pipeline, conversion, and revenue. Compare cohorts, channels, and campaigns; A/B test ask timing, incentives, and formats; and surface which prompts generate the most credible proof. Identify top performers, celebrate them with badges or exclusive access, and retire asks that underdeliver. Export results to BI tools, feed journeys back into your MAP, and keep governance tight with role‑based access, audit trails, disclosure prompts, and fraud controls. Run a monthly optimization loop: refresh briefs, adjust rewards, and re‑engage dormant champions so momentum compounds over time.