Welcm

Staff stay on top of arrivals with the iPhone companion app. When a guest checks in, hosts get a push notification with name, photo, and purpose. They can reply with a templated message (“Running 5 minutes late”), share directions, or reassign the visitor to a teammate. Pre-registering is quick: add a guest, choose a time and location, and send the QR pass in one step. Security can approve or decline contractor entries, verify documents, and flag exceptions. Package pickups are tracked end-to-end: log, notify, confirm handover. In an evacuation, switch to roll-call mode to see who’s onsite, mark people safe, and broadcast instructions. Employees can also use the app to sign in/out or confirm remote attendance if you enable workforce features.

Back at the desk, the dashboard shows real-time occupancy, expected arrivals, and overdue sign-outs. Create daily reception run sheets, monitor kiosk status, and switch content playlists. Export visitor logs to CSV, schedule compliance reports, and maintain audit trails with reason codes for edits. Connect calendars for automatic host mapping, push alerts into Slack or Teams, and use SSO for staff access. Webhooks and API endpoints let you sync with access control, send Wi-Fi credentials after check-in, or trigger contractor workflows in your maintenance system. Apply data-retention rules per site, mask sensitive fields, and grant role-based permissions for front-of-house, security, and admins. For busy days, clone kiosks, enable queue messaging, and run a “visitors today” dashboard on a wall display so teams stay coordinated.