Lightspeed Retail

Open your register once, and every channel falls into line. With Lightspeed Retail, you start by building a clean catalog: import items, define variants and bundles, assign locations, and snap barcodes for quick lookups. Turn on your online storefront with a responsive theme, tweak sections and navigation, and map shipping, pickup, and local delivery rules. Inventory levels and pricing update across stores and web at the same time, so a sale in one place never oversells another. If you’re expanding, add a new location, copy assortments, and set transfer rules in minutes.

On the sales floor, staff ring up purchases on an iPad or desktop POS with fast search, barcode scanning, and customizable quick keys. Price books and timed promotions apply automatically at checkout. Take payment any way the customer prefers—tap, chip, swipe, digital wallets, gift cards, or split tenders—and send receipts by email or print. Customer profiles capture preferences and purchase history as you go, feeding loyalty and remarketing later. The moment a transaction closes, stock counts, cost, and margin figures adjust in real time, keeping dashboards and reorder points accurate without extra work.

To drive traffic, publish your in‑stock items to nearby shoppers with Google’s Local Inventory Ads, so people searching on their phones see your products with live availability. Set daily budgets, measure clicks to in‑store or online purchases, and refine by brand, category, or location. Build targeted promos from your customer segments—VIPs, recent buyers, lapsed shoppers—and let the loyalty rules handle points, tiers, and rewards across in‑store and online. Automated confirmations, pickup reminders, and post‑purchase follow‑ups reduce missed pickups and encourage repeat visits. One gift card works everywhere: sell it at the counter, redeem it online, and track the balance centrally.

Back office tasks stay tight. Create purchase orders from low‑stock alerts, receive deliveries with a scanner, and push items instantly to shelves and the website. Move goods between locations with transfer requests, and keep an audit trail for shrink control. Handle exchanges and returns with reasons and outcomes, then flow the data into your accounting system for clean books and tax reporting. Sales, inventory turns, staff performance, and campaign ROI are available in prebuilt reports and configurable dashboards. Set staff permissions by role, manage commissions, and close the day with accurate deposits and payout summaries. From daily selling to growth planning, the workflow sits in one place, so you spend time serving customers instead of stitching tools together.