BookingNinja

Open your calendar, set your hours, and start taking reservations without touching a spreadsheet. In BookingNinja, onboarding is a checklist: define business days, add lead times and buffers, cap capacity per service or location, and connect your payment provider to accept deposits or full prepay. Drop the booking link into your site or socials, or embed the widget on a page; preview the flow as a guest to verify prices, taxes, and policies. Choose who gets notified, set your cancellation window, and map bookings to staff, rooms, or tables. Once you flip it live, customers pick a slot, pay, and receive instant confirmation—no back-and-forth.

Day to day, manage everything from the dashboard. New requests appear in a queue with conflict checks, so you can approve, auto-confirm, or suggest alternatives. Auto-assignment places diners at available tables, routes meetings to open rooms, and balances staff workloads. Need to make a change? Drag to reschedule, split or merge groups, refund or partial-refund payments, and message attendees with saved templates. Built-in reminders cut no-shows; follow-ups gather reviews. Multi-location operators get a unified calendar with filters by city, venue, or resource, plus role-based access for managers and front-of-house.

Running events or classes takes minutes. Create a series (e.g., every Saturday), add ticket types and quantities, and attach add-ons like merch or upgrades. Require a ticket before checkout, or keep some sessions invitation-only with private links. Hide internal blocks for maintenance or VIPs, and publish only what you want customers to see. Price tiers, promo codes, and waitlists help you fill seats while protecting capacity by ticket or room. At the door, check people in with a QR code and watch attendance update in real time.

Use reporting to plan smarter. See occupancy by hour, revenue by service, staff utilization, and no-show rates; export to CSV or sync with your accounting tool. Connect calendars to avoid double-booking, trigger workflows via Zapier or webhooks, and push contacts to your CRM. Add a "Book now" button to emails and social profiles, attach tracking pixels, and attribute bookings to campaigns. Permissions, audit trails, and GDPR-friendly data controls keep operations compliant while your team moves faster.