The compatibility of Scan Assistant with macOS El Capitan 10.11.6 depends on the specific version of the software. It is recommended to check the software's website or contact their support team for further assistance in addressing the issue of crashes and resetting.
What version of ScanAssistant works with MacOS version 10.12.5 (Sierra)?
Answer by
Stephen Prastman
I'm not sure that there is a version of Scan Assistant compatible with MacOS Sierra. As far as I know, the printer assistant had some really serious issues running on El Capitan and Samsung hasn't even solved that yet.
However, first try installing the appropriate drivers from your device, then installing Scan Assistant and see if it runs and whether it crashes after using it for a bit or not. In case it's not working accordingly, you should contact Samsung's support: http://www.samsung.com/us/support/contact/ , but don't get your hopes up too high. From what I've seen on the forums I was looking at, the help desk is pretty lackadaisical.
sometimes the program crashes, it resets itself
The compatibility of Scan Assistant with macOS El Capitan 10.11.6 depends on the specific version of the software. It is recommended to check the software's website or contact their support team for further assistance in addressing the issue of crashes and resetting.
What version of ScanAssistant works with MacOS version 10.12.5 (Sierra)?
I'm not sure that there is a version of Scan Assistant compatible with MacOS Sierra. As far as I know, the printer assistant had some really serious issues running on El Capitan and Samsung hasn't even solved that yet.
However, first try installing the appropriate drivers from your device, then installing Scan Assistant and see if it runs and whether it crashes after using it for a bit or not. In case it's not working accordingly, you should contact Samsung's support: http://www.samsung.com/us/support/contact/ , but don't get your hopes up too high. From what I've seen on the forums I was looking at, the help desk is pretty lackadaisical.