NICE Actimize

Start your day in the operations console. Fraud analysts see live payment streams across cards, wires, ACH, and digital channels, with risk scores updating as device, geolocation, behavioral, and account history signals arrive. Triage queues route the highest-impact alerts first. Use prebuilt rules and machine learning side by side: pause a risky payment, drill into session telemetry, compare with prior customer patterns, and run a what-if test before releasing or blocking. When an event spans channels or accounts, pivot to a network view to spot mule activity or coordinated takeovers and escalate to a case with one click.

Onboarding and AML teams run a tight workflow from the same platform. Kick off KYC for a new customer, gather documents, and apply Customer Due Diligence tiers automatically. Screen names and payments against sanctions and PEP/watchlists, then set refresh cycles based on risk. Ongoing monitoring looks for placement, layering, and structuring behaviors; anomalies trigger alerts enriched with counterparties, merchant details, and travel rules data. Investigators capture narratives as they review transactions and related entities, while the system assembles a clean audit trail ready for internal review or regulator requests.

Market integrity and conduct teams plug in trade, order, and communications feeds to spot spoofing, layering, wash trades, front running, and misuse of material nonpublic information. Cross-reference trader activity with voice, email, and chat lexicons to add context. Calibrate thresholds with backtesting and model performance dashboards to keep noise down without missing true issues. When patterns persist, open a conduct case, assign tasks to surveillance, legal, and HR, and track remediation, attestations, and training follow-ups.

Xceed ties it all together with case management and data aggregation built for scale. It auto-discovers relationships among customers, accounts, devices, merchants, and employees to collapse duplicates and reveal hidden links. Within a single case, launch real-time KYC checks, deepen CDD, run entity link analysis, and capture approvals with role-based controls. When an investigation confirms suspicious behavior, Xceed pre-populates regulatory filings—such as SARs and CTRs—with case details, narratives, and transaction data, accelerating submission and reducing errors. Use APIs to ingest data from core banking, card processors, and cloud data lakes; export metrics to your BI tools; and maintain a complete audit log for exams. Teams deliver faster decisions, fewer false positives, and consistent outcomes across fraud, AML, and conduct programs—at the pace regulators and customers expect.