Canon Solution Menu EX questions & answers

Canon Solution Menu EX immediately starts the manuals or application software.
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Question by paddy
127 views
April 17, 2023
Rajesh Gupta
Answer by Rajesh Gupta

The Canon Solution Menu EX is a software program that provides access to the various functions and capabilities of Canon printers. It may be necessary to reinstall the software or update to a newer version to resolve the issue with the Canon printer not printing on Mac. Alternatively, check for any error messages or troubleshooting guides from Canon or Apple.

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Question by Guest
343 views
June 1, 2016

I have a new Mac and transferred everything from my old Mac, now Canon Solution Menu is not giving me scanner options, only for printer.

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Answer by Robert Polubinski

The issue you're having is directly related to compatibility of the operating systems. We all know that when a major version of OSX is launched, applications tend to stop working, that's why updates are something that developers need to provide fast.


Download a compatible version of the software for your Mac through the following link: http://support-sg.canon-asia.com/contents/SG/EN/0200111402.html

  • Maximum supported OSX version: 10.10.
  • Minimum supported OSX version: 10.4.
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