Build Chatbot

Teams typically use Build Chatbot to turn existing materials into a self-serve help experience on their site. Start by gathering the sources people already ask about—FAQs, policy docs, product sheets, onboarding guides, and internal playbooks—then upload them so the system can pull the key details. If critical information lives in recordings, add audio or video from demos, training sessions, webinars, support calls, or interviews so the bot can respond using what was actually said.

After the content is added, the chatbot is used as a front-line answer desk for visitors and customers. It can handle repetitive questions like pricing terms, setup steps, feature comparisons, return rules, or troubleshooting paths, while pointing users to the right details from your materials. Many teams also run it as an internal assistant for staff who need quick, consistent answers from SOPs and documentation.

Deployment is handled by pasting the embed snippet onto the pages where questions happen—pricing, docs, onboarding, or the help center—then matching the look and tone to the brand. Once live, chat logs become a feedback loop: review conversations to find confusing sections, missing docs, common objections, and new topics to add. Updating the bot is an ongoing workflow of uploading fresh files, refining content, and using real questions to improve support coverage and shorten time-to-answer.