To unlock the drive in WD SmartWare, you can go to the settings and select "Security" where you will have the option to "Unlock Drive". You may need to enter a password if you have previously set one up.
I can't find the WD Smartware App on my computer. It was there on my desktop now it's not.I will reinstall it if I can find the most up to date version for my drive if I can find one. I have a WD My Passport Essential. P/N: WDBABM0010BBk-00. S/N: WXA1A50X7858T.
A
Answer by
Akash Shah
User question: The user needs to reinstall WD SmartWare for their older WD My Passport Essential drive. They are asking which version they need and if the most up-to-date version is available for their drive.
Unfortunately, the provided information does not specify the exact version of WD SmartWare required for the specific WD My Passport Essential drive mentioned. The user should visit the official Western Digital website or contact their customer support to obtain the appropriate version of WD SmartWare for their drive.
To unlock the drive in WD SmartWare, you can go to the settings and select "Security" where you will have the option to "Unlock Drive". You may need to enter a password if you have previously set one up.
I can't find the WD Smartware App on my computer. It was there on my desktop now it's not.I will reinstall it if I can find the most up to date version for my drive if I can find one. I have a WD My Passport Essential. P/N: WDBABM0010BBk-00. S/N: WXA1A50X7858T.
User question: The user needs to reinstall WD SmartWare for their older WD My Passport Essential drive. They are asking which version they need and if the most up-to-date version is available for their drive.
Unfortunately, the provided information does not specify the exact version of WD SmartWare required for the specific WD My Passport Essential drive mentioned. The user should visit the official Western Digital website or contact their customer support to obtain the appropriate version of WD SmartWare for their drive.