This ReadMe file contains some important information about
24U VirtualUser Plug-In, such as system requirements, installation guide, quick start, troubleshooting, license notice, contact information, and copyright statement.
24U VirtualUser Plug-In is a FileMaker Pro plug-in which allows you to record and replay user actions (mouse movements, clicks, keystrokes).
Recommended configuration:
Power Macintosh G4 or Intel Macintosh with Mac OS X 10.4 or newer, and FileMaker Pro 8.5 or newer
or
1GHz PC with Microsoft Windows XP or newer, and FileMaker Pro 8.5 or newer
Minimum requirements:
Power Macintosh G4 with Mac OS X 10.2.8 or Intel Macintosh with Mac OS 10.4, and FileMaker Pro 7.0
or
300 MHz Pentium PC with Microsoft Windows 2000, and FileMaker Pro 7.0
To install 24U VirtualUser Plug-In, follow these easy steps:
24U VirtualUser Plug-In is designed to be very easy to use. To start using the plug-in, simply open the "VirtualUserTutorial.fp7" file and go through it step by step trying all the plug-in's functions.
If you are new to FileMaker plug-ins, start by checking the UsingFMPlugIns.html file inside the "Documentation" folder. It briefly explains what plug-ins are, why they are useful, and how they are usually used. You can also find the most up-to-date version of this document at http://www.24uSoftware.com/support/UsingPlugins.
Before you contact our technical support regarding problems or difficulties using 24U VirtualUser Plug-In, please check if your issue is not listed below:
Mac version of VirtualUser doesn't record actions outside of FileMaker.
Make sure the option "Enable access for assistive devices" is checked in Universal Access of System Preferences.
Plug-in doesn't replay international characters correctly
This might happen if the keyboard layout has been changed. Make sure the keyboard layout is the same as it was when the recording was in progress.
Return (enter) key is not recorded or recorded badly.
Current version of the plug-in does not handle enter key. This will be fixed in the next version.
Modifier keys alt, control, command don't work.
Only shift modifier key works in this version of the plug-in. Other modifier keys are not recorded and cannot be replayed.
Mouse does not work on Parallels Desktop virtual machine.
Current version of the plug-in is not intended to be used on Parallels Desktop for Macintosh, as mouse movements are not replayed correctly.
Known issue we are working on to fix
If anyway you are going to use VirtualUser on Parallels Desktop for Macintosh, then you should know, that some of the international characters are not recorded correctly. This feature will be accomplished in the next version of plug-in.
My upgrade code doesn't work.
Our new products with new about screen have a stronger checks for upgrade codes. Upgrade codes must be entered together with original code from the previous version.
For end user license: When registration dialog pops-up enter original code first, divide by space, and enter your upgrade code.
For developer licence: Call VUser_Register( original-code upgrade-code ).
The plug-in functions return an "?" as a result
The 24U VirtualUser Plug-In is probably not installed or deactivated in your application preferences. Open the Application Preferences from the Edit menu, click on the "Plug-Ins" tab, and make sure that 24U VirtualUser Plug-In is there and that it is enabled.
I get a "Powered by 24U Software" splash displayed when quitting FileMaker Pro
Developer licenses and some special promotional licenses cause a splash dialog to appear on the screen for 2 seconds at the quit time of your solution. The splash helps you to comply with our License Agreement without having to design your own about screen. If you don't want your solution to show the splash dialog, send us samples of your about screen and license agreement to registration@24uSoftware.com. We will send you instructions for disabling the splash as soon as your solution is proven to comply with the developer license's sublicensing conditions.
If your problem is not listed above or if the recommended solution does not work for you, please contact our technical support at http://www.24uSoftware.com/support.php for assistance.
Please note that 24U VirtualUser Plug-In is SHAREWARE. That means it is not free and you have to pay a license fee if you want to keep it. You can install 24U VirtualUser Plug-In and try it out for the period of 14 days. After this period, 24U VirtualUser Plug-In can stop working and require a registration code. You will get your registration code after you pay for your license.
You can freely distribute 24U VirtualUser Plug-In as long as you distribute the original compacted archive untouched and you don't charge money for the distribution. If you want to distribute 24U VirtualUser Plug-In on a physical medium, such as CD-ROM, or if you want to distribute it in other form than the original compacted archive, you must ask for our permission. If you are a solution developer you can also bundle 24U VirtualUser Plug-In with your products and sublicense it to your customers, provided you have purchased a developer license.
Please find detailed registration instructions in the file named "HowToRegister.html".
You can find detailed license terms in the file named "LicenseAgreement.html". Individual license types are described in the file named "HowToRegister.html".
You can contact us at one of the following addresses. We prefer being contacted via e-mail, but you can use any other method if e-mail is not good enough for you.
E-mail: | info@24uSoftware.com | general information about our products and our company | ||
eval@24uSoftware.com | free evaluation codes registration | |||
sales@24uSoftware.com | paid licenses ordering and registration | |||
support@24uSoftware.com | technical support and bug reports | |||
WWW: | http://www.24uSoftware.com/ | |||
Phone: | +420-224 910 892 | |||
Fax: | +420-242 487 778 | |||
Snail mail: | 24U Software | |||
Skochovická 88 | ||||
252 45 Zvole u Prahy | ||||
Czech Republic |
The software 24U VirtualUser Plug-In is copyright ©2006-2008 24U Software. All rights reserved.
Portions of the software are © 1984-2006 FileMaker, Inc. All rights reserved.