Provide Support live chat is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues.
The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, ask for information before chat is started, setup offline chat behavior, push pages, transfer files, use canned answers, save chat sessions logs, transfer calls to other operators or ask them for assistance, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification.
The system is very easy to set up - just paste a small HTML/JavaScript snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator clients available. No plug-ins or software installation required on customer's side.
Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations.
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